Click on the question below for which you would like more information. For more details regarding contracts, open the Managing Audits Book.
For primes and subcontractors
How can I contact a prime or subcontractor through the system?
The audit response deadline has passed. How can I get an extension?
How do I get an email/fax confirmation of the payment information I submitted?
For prime contractors
For subcontractors
How do I view my contract compliance audits?
How do I submit my contract compliance payment information?
For prime contractors, refer to Completing Contract Compliance Audits as Prime Contractor.
For subcontractors, refer to Completing Contract Compliance Audits as Subcontractor.
How can I contact a prime or subcontractor through the system?
On any audit page, where you see the contact person's name or email address, click the link to send them a message. Refer to Sending a Message.
How do I resolve an audit discrepancy?
Refer to Responding to an Audit Discrepancy.
How do I stop the audit notices from being sent to me?
To stop audit notices for audits in the past, complete the audit by providing or confirm all payment information.
To stop future audits notices, if you have received the LAST payment for this contract, and expect no further payments:
For prime contractors, refer to Marking an audit as final section of Completing Contract Compliance Audits as Prime Contractor.
For subcontractors, answer Final Payment = Yes when responding to the audit. Refer to Completing Contract Compliance Audits as Subcontractor.
How do I edit a contract compliance payment response?
For prime contractors, refer to Viewing or editing an audit response.
For subcontractors, refer to Editing an audit response.
The audit response deadline has passed. How can I get an extension?
View your audit notice. Refer to Viewing a Contract Compliance Audit Notice.
If you do not respond by the date listed in the Date Response Due field in the Audit Information box, you will be prevented from submitting data. To get an extension to the due date, contact the designated contract compliance officer.
How can I contact my contract compliance officer?
In the Contract Compliance Officer box, click the name or email address of the contract compliance officer to send them a message. Refer to Sending a Message.
How do I report an error on my contract?
Refer to Reporting errors with the audit.
The amount of money withheld by a contracting organization as security until the contractor completes a job.
Many contracting organizations enter into large contracts to perform services and provide goods. Typically, in large contracts, the contractor is entitled to receive progress payments during the term of the contract; that is, the contractor may receive partial payments along the way rather than receiving the entire payment at the end of the contract. Progress payments are usually necessary where performance of the contract will require a relatively long period of time.
The contracting organization reserve as "retainage" an amount not to exceed a proportion (usually between 5% to 15%) of any such progress payment. The rationale for such retainage is that the contracting organization is somewhat protected (to the extent of the retainage) in the event the work for which it is paying is unsatisfactory. Under some circumstances, the law allows the contracting organization to use an alternate form of retainage rather than the cash reserve.
Contracting organizations hold retainage for prime contractors on the contract, and prime contractors may hold retainage for subcontractors on their subcontracts.
How do I get an email/fax confirmation of the payment information I submitted?
At the end of some processes, such as contract compliance responses and audit discrepancy resolutions, a confirmation number will be displayed on the success page. Click the button to email/fax yourself a confirmation notice.
How do I add a new subcontractor?
How do I remove a subcontractor?
My contract has ended or was terminated. How do I stop the audits from continuing?
Contact your contract compliance officer to request that they close out the contract.
Mark the last audit you received as Final. Refer to Marking an audit as final.
Complete all incomplete lines on all past audits.
I didn't pay anything to my subcontractor during the audit period. What do I do?
You will still need to respond to the audit, but report $0 for each.
Refer to Completing Contract Compliance Audits as Prime Contractor.
Click Mark Remaining Subcontractors as Zero to mark all subcontractors with $0 amounts.
My actual MWDBE percent is less than the contracted MWDBE percent. What do I do?
View your current performance. Refer to Viewing contract performance.
Compare your current payments to your expected rates.
Develop a plan to bring your payments back in line either with your existing subcontractors, or by adding new subcontractors.
Communicate this plan to your contract compliance officer and other management at the contracting organization.
Proactive action will prevent negative scoring on your contract which could adversely impact future business.
How do I report a missing subcontractor?
Refer to Reporting errors with the audit.
My subcontract has ended or was terminated. How do I stop the audits from continuing?
For subcontractors, answer Final Payment = Yes when responding to the last audit your received. Refer to Completing Contract Compliance Audits as Subcontractor.
Complete all incomplete responses on all past audits.
I didn't receive any payments during the audit period. What do I do?
You will still need to respond to the audit to confirm or reject the $0 amount.
I don't agree with the payment amount reported by the prime contractor. What do I do?
When responding to the audit, answer Confirm Reported Amount = No.
Refer to Completing Contract Compliance Audits as Subcontractor.
A discrepancy will be created and the contract compliance officer will be able to view your comments.