You can use the User search to locate a user who you want to message.
When searching for users, you can make your search as broad or narrow as you want by manipulating the information you enter or select in the fields. If you want to create a broad search, you can search for all users that are located in a specific city. The more fields you complete, the narrower the returned list is.
If you are searching for a specific user, and no search results display or you cannot find the user in the returned list, you may need to change your search information. You can modify the fields to return a broader list, or you can enter information in a different field.
TIP: Crafting an effective searches can be an art. For tips on how to run searches, refer to Tips to use in searches.
TIP: You can clear the fields on any search page by clicking Clear Form.
To search for a user
On the menu, point to Search, and then click Users.
The User window of the Search console appears.
In the Organization field, type the name of the organization.
In the First Name field, type the user's first name.
In the Last Name field, type the user's last name.
In the User Type box, select the user type you are searching for.
In the User Number field, type the user number of the user you are searching for.
In the Email field, type the user's email address.
In the Phone field, type the user's phone number.
In the Fax field, type the user's fax number.
In the Address field, type the user's address.
In the City field, type the user's city.
From the State/Province list, select the state or province the user is located in, or type the name of the state or province.
To search for the user using the information you specified, click Search.
The search results appear.
(Optional) If no matches were returned, you can modify the search by clicking Search Again.
To send a message to the user, click the Email User link for the user. For more information about sending a message to a user, see Sending a message.