To send a message to System Support
From the Tools menu, point to Messaging, and click Contact System Support.
The Messaging window appears.
In the Send this message to box, select the department or person you want to send a message to: Market Administrator, Account Manager, Customer Service, or Technical Support.
In the Message Subject field, type the subject of the message.
In the Message field, type the message.
(Optional) To attach a file, click Attach File. For more information about attaching files, see Attaching a file to a message.
(Optional) To check the spelling in the message, click Spell Check.
To send the message, click Submit.