Accessing the Forums/Knowledge Base

The system Forums/Knowledge Base provide a convenient place to post and read messages from other users.Seek support, input, or partnerships

To access the Forums/Knowledge Base

  1. On the menu, point to Help & Support, and click Forums/Knowledge Base.

The main page of the Forums is displayed.

A list of active forums is displayed that includes the date/time of the last post and the number of topics and posts.  A yellow arrow is displayed next to any forum that contains a post that you have not read.

To view a forum

  1. To view a forum, click the title of the forum.

A list of the topics in the forum is displayed.

The list includes the topic starter (the user that posted the first message), the date/time of the last post, and the number of replies and views of the topic.  A yellow arrow is displayed next to any topic that contains a post that you have not read.

 

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